Terms & Conditions
1. Services Provided
HICE offers the following services (availability may vary):
Ice bath sessions
Sauna sessions
Contrast therapy
Group sessions
Private bookings
Workshops & events
Memberships
Drop-in sessions
Hyperbaric Oxygen Therapy (HBOT)
Merchandise
Coffee, matcha, and fresh baked goods
All services are optional and used at your own discretion.
2. Health Declaration & Waiver
All clients must complete a health declaration and sign a waiver before participating in:
Contrast therapy
Ice baths
Sauna
Hyperbaric Oxygen Therapy
Waivers may be completed on-site at HICE or via the app.
You confirm that you are medically fit to participate.
If you have any medical condition or are unsure, you must seek medical advice before booking.
3. Health & Safety Rules
For everyone’s safety, you agree to:
Shower before entering ice baths
Maintain mutual respect towards staff and other clients during sessions
Follow all staff instructions at all times
Exit a session immediately if you feel unwell and inform staff
Failure to comply may result in removal from the session without refund or credit.
4. Assumption of Risk
Sauna, ice baths, contrast therapy, and HBOT carry inherent risks.
These may include dizziness, fainting, burns, cold shock, pressure-related effects, or injury.
You acknowledge and accept these risks when using HICE facilities.
5. Liability
To the fullest extent permitted by law, HICE is not liable for:
Injury, illness, or complications arising from participation
Loss, theft, or damage to personal belongings
Nothing in these terms limits liability where caused by negligence.
6. Bookings & Payments
All sessions must be booked in advance unless stated otherwise.
Payment is required at the time of booking.
Prices are subject to change.
7. Cancellations & Credits
Cancellations are credited, not refunded.
Credits can be used for future sessions within the validity period set by HICE.
No-shows may result in loss of session credit.
HICE reserves the right to cancel sessions due to safety, maintenance, or operational reasons. Credits will be issued where applicable.
8. Conduct
Unsafe, disrespectful, or inappropriate behaviour will not be tolerated.
HICE reserves the right to refuse service or remove any individual without refund or credit.
9. Personal Belongings
Personal items are brought at your own risk.
Lockers (if provided) are for convenience only.
HICE is not responsible for loss or damage.
10. Food & Drink
Coffee, matcha, and baked goods are sold on-site.
Any dietary requirements or allergies are the customer’s responsibility to disclose.
Consumption is at your own risk.
11. Photography & Media
Photography or filming is not permitted without staff approval.
HICE may only use images or footage for marketing with your consent.
12. Changes to Terms
HICE may update these Terms & Conditions at any time.
Continued use of services means you accept the latest version.
13. Governing Law
These Terms & Conditions are governed by English law.
14. Contact
HICE
Email: info@hicewellness.co.uk
Location:
Unit 10A
Kershaw Garden Centre
Halifax Road
Brighouse
HD6 2QD